1. AC Question's Avatar
    Phone Samsung Galaxy J7, running Android 6.01, stock ROM. (Being a Samsung phone, that means I guess it runs Touchwiz over Android.)

    I just got the phone recently, and spent a lot of time configuring two home screens, including several folders, etc.

    A couple days ago, my 2nd home screen was suddenly missing. Totally gone.

    What could have caused that?

    Is there any way I can recover that lost home screen? I recall seeing something about Google automatically backing up all one's phone settings. Does that include home screens? If yes, how do I recover it?

    Or--might Samsung back that up somehow? If yes, how recovered.

    It would be a pain to re-create it again. (And then I would be afraid of losing it again.)

    Any help would be appreciated.

    Thank you in advance.
    08-25-2016 03:57 PM

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