1. AC Question's Avatar
    I get an 'Attention' notice on the phone which reads:
    "The connected device is unable to access data on this device. Reconnect the USB cable and try again.

    Android File Transer or Samsung Smart Switch must be installed on Max OS X devices. To download...."

    My android version is 6.0.1. I've tried restarting. My laptop says there is a driver error. My laptop is running Windows 10 Home. Thanks in advance for any help!
    08-25-2016 07:14 PM
  2. sfoLAX's Avatar
    Hello. Ees sseempuls.

    You now have to pull down the notification shade and change USB connection to file transfer (MTP or PTP) mode. It only charges by default on Android 6.0.

    Inside Marshmallow: USB connection options http://www.androidcentral.com/inside...ection-options
    08-25-2016 07:40 PM
  3. Nekyia's Avatar
    Hi, it was my question originally. I've tried switching it to that but that does not work either. Any other suggestions?
    08-25-2016 10:36 PM
  4. sfoLAX's Avatar
    Thanks for registering.
    I can't advise further here. Have you installed the Smart Switch pc program, and you have followed the link above when you plug it in.
    Have you tried another usb port and the cable is a two way data cable.
    I don't know why you are getting that message. Does it mention both Mac and Windows.
    If you can try another pc or ask a store to look at it, or try Samsung or Carrier CS.

    You could try asking in the S6 forum here, and I will see if there are other links that might be useful.
    08-26-2016 06:50 AM
  5. sfoLAX's Avatar
    There are some suggestions here, (seems to have been an issue) but bear in mind some of these posts are old :

    Galaxy S6 USB connection trouble with Windows 10
    08-26-2016 08:53 AM

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