stuck in the google account verification after factory reset.

A

AC Question

My Alcatel Onetouch model number A521L was accidentally factory reset and now won't verify my google account even though I am entering the correct email and password. I can use the same email and password on my computer and login with no problem but every time i enter it on the "verify google account" screen it just goes back to the verify google account screen. I have tried several times making sure I was using the correct info and it just keeps doing the same thing. I have the two step verification turned off but I still can't get in. HELP please, I Really need my phone.
 

B. Diddy

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Mar 9, 2012
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Welcome to Android Central! I agree with hallux. If you did change your password recently, you need to wait 72 hrs until you can log into the new phone again.
 

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