1. AC Question's Avatar
    My Alcatel Onetouch model number A521L was accidentally factory reset and now won't verify my google account even though I am entering the correct email and password. I can use the same email and password on my computer and login with no problem but every time i enter it on the "verify google account" screen it just goes back to the verify google account screen. I have tried several times making sure I was using the correct info and it just keeps doing the same thing. I have the two step verification turned off but I still can't get in. HELP please, I Really need my phone.
    08-26-2016 02:14 PM
  2. hallux's Avatar
    Did you reset your Google password within the last 72 hours? If so, this is a protection built into your Google account.
    B. Diddy likes this.
    08-26-2016 02:38 PM
  3. B. Diddy's Avatar
    Welcome to Android Central! I agree with hallux. If you did change your password recently, you need to wait 72 hrs until you can log into the new phone again.
    08-26-2016 03:15 PM

Similar Threads

  1. How do I keep apps loaded in RAM longer?
    By akin_t in forum Samsung Galaxy Note 7
    Replies: 5
    Last Post: 09-01-2016, 02:14 PM
  2. My phone is stuck on powered by android screen
    By AC Question in forum Ask a Question
    Replies: 1
    Last Post: 08-28-2016, 06:53 PM
  3. Banned from Google Plus community
    By Luci Ionica in forum The Android Central Lounge
    Replies: 1
    Last Post: 08-26-2016, 05:36 PM
  4. What is the ICC ID # of my phone?
    By AC Question in forum Ask a Question
    Replies: 0
    Last Post: 08-26-2016, 01:51 PM
  5. why do i keep getting the pop up on screen overlay
    By AC Question in forum Ask a Question
    Replies: 0
    Last Post: 08-26-2016, 01:39 PM
LINK TO POST COPIED TO CLIPBOARD