Chrome frozen by popup ad

A

AC Question

Chrome is currently frozen on my Galaxy s5 by a popup ad offering a prize, If I click "OK". I want to know how I can unfreeze the screen. All the advice I can find explains how to clear the cache in Chrome, but I can't access Chrome. I have tried "Force Stop" in the application manager. It there another back entry that I can use? I want to know how to fix this immediate problem, not how to prevent it from happening again.
 

belodion

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Jun 10, 2014
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I meant, tap your Recents button, which I believe is the bottom left button on a Sammie, and swipe that page away. That's the immediate fix you requested, though the pop-ups will probably recur without permanent fixes being applied.

Welcome as a new member. :)
 

CassieOz

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Alas, no Recents button on the tablet and even if I 'force close' my browser (Chrome) it obligingly reopens the tab with the pop up every time I try to reopen the browser and I can't find a way of accessing my recent internet pages except through the browser which is ... frozen. Ho hum
 

belodion

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One moment please....I will ask others with knowledge of Sammies. :)

Edit: I've done that and as a result think that my answer is correct. Sorry, I don't know what else to say.
 

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