1. AC Question's Avatar
    I have a jam trance mini speaker that I used to connect to all the time. Now when I try to connect to it with my Samsung Galaxy grand prime phone, it's not picking up anything when I turn on the Bluetooth. So I tried scanning & the Bluetooth isn't picking up anything, not even other cell phones. Please Help, what can I try to fix it?
    08-29-2016 08:12 PM
  2. kwd57's Avatar
    I had the same thing happen at times. I did a factory reset on the phone, which fixed the problem for a few months.Then I tried letting the samsung factory rep at a bestbuy store reinstall the software, but I don't know yet how long this fix will last.

    Update: The problem has returned and it looks like it was caused by the 5.1.1 update. So far there is no fix that I can find.
    11-22-2016 12:34 AM

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