1. AC Question's Avatar
    Had finger print for yrs then it switched to backup password
    09-01-2016 09:07 PM
  2. Kelly Kearns's Avatar
    Welcome to the forums!

    If you don't remember your backup password, you might can use your Google account to sign in.

    Also you might want to try to log in to your Android Device Manager online and see about changing the password.
    09-01-2016 09:10 PM

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