1. AC Question's Avatar
    IPHONE 5S a1533
    hey people, im not pretty sure if i understood how this works but here is my simple question
    i have an iphone 5s from a girl i met, she happened to forget her phone and now she is back to her country, the thing is that now she has a new phone and she would like me to user hers, as i didnt know i reset it and now is in zero, but is asking me for d apple id, we dont have enought trust like for her to give me her apple id, but she wants me to use the cellphone and we dont know how to proceed, is there anything we can do, thanks in advance
    09-12-2016 09:15 AM
  2. Tim1954's Avatar
    Put it in a drawer and use your own phone.
    09-12-2016 10:17 AM
  3. hallux's Avatar
    She might be able to log in to her account on icloud.com and remove the device from her account there. What happened is that Find My iPhone was turned on, which sets the Factory Reset Protection flag, preventing any ID other than hers from logging in after a reset (Google has a similar setup). Without proof of ownership of the device, Apple won't help but she might be able to remove from her account using the web site.

    Our friends at iMore | The #1 site for iPhone, iPad, Mac, and all things Apple! might have a little more insight but the bottom line is the device may be useless without her account.
    09-12-2016 10:27 AM

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