1. AC Question's Avatar
    I can only get in to s6 by using the back up pin dont know how to remove it so now everytime i need to use phone ive got to try a few times before it prompt for the pin..clear credentials is grayed out.
    09-13-2016 01:08 AM
  2. Tim1954's Avatar
    Go back to settings - lock screen and security- reset your preferences there.
    09-13-2016 02:05 AM

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