1. AC Question's Avatar
    My wife was charging her phone yesterday and I accidentally stepped on the phone near the charging port while i was taping the ceiling to paint. Now her phone only shows the LG logo and "life's good" screen. She tried charging it, but the led indicator light doesn't turn on, and when I removed and replaced the battery, the phone didn't load beyond that screen. Is her phone bricked, or can it be saved?
    09-13-2016 12:52 PM
  2. TenshiNo's Avatar
    If the device is not showing the "charging" indicator when plugged in, you have most likely broken the port. That means that, even if you were to get the phone booted, you wouldn't be able to charge it. It's probably time for a trip to the store where you bought it and see what they can do for you.
    sfoLAX likes this.
    09-13-2016 03:39 PM
  3. jynx_BB's Avatar
    We're able to plug it in and it shows that it's charging when the phone is off. However, once the phone is turned on, it's stuck at that screen. Earlier she plugged out in and got it to boot up all the way. But it crapped out and it's back to the LG screen again.
    09-13-2016 06:31 PM

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