A AC Question Sep 22, 2016 #1 I did a factory reset on my Samsung S7 & Google wont recognise my email address keeps telling me to use a email address that was previously synced to this phone.
I did a factory reset on my Samsung S7 & Google wont recognise my email address keeps telling me to use a email address that was previously synced to this phone.
A anon(632115) Well-known member Jan 5, 2012 4,315 0 0 Visit site Sep 22, 2016 #2 You need to use the email address that was used to set up the phone when it was new. Is it a used device? Upvote 0 Downvote
You need to use the email address that was used to set up the phone when it was new. Is it a used device?
D DontPesterMe New member Sep 22, 2016 2 0 0 Visit site Sep 22, 2016 #3 I bought the phone new and am using the email address that was used to set up phone. Upvote 0 Downvote
A anon(632115) Well-known member Jan 5, 2012 4,315 0 0 Visit site Sep 22, 2016 #4 Does the device show up if you access your Google Account on a PC? Upvote 0 Downvote
D DontPesterMe New member Sep 22, 2016 2 0 0 Visit site Sep 22, 2016 #5 no it doesn't but I did receive an email saying my google account was accessed by my Samsung 7. Upvote 0 Downvote
A anon(632115) Well-known member Jan 5, 2012 4,315 0 0 Visit site Sep 22, 2016 #6 OK so the email you got above went to the same email address you used when you set up the phone? Sorry to ask dumb questions but this seems odd Upvote 0 Downvote
OK so the email you got above went to the same email address you used when you set up the phone? Sorry to ask dumb questions but this seems odd