1. AC Question's Avatar
    I reset my alcatel onetouch fierce xl and now it only goes to "wifi connection",so I connect with the nearest wifi network only to get a "couldn't connect to the internet", and it won't go or do anything else. Somebody please help,i'm ready to slam this thing on the ground!!!
    09-22-2016 11:45 AM
  2. the tall guy's Avatar
    Hi, make sure you are close to the WiFi router - make sure no other device is connected to it and try again. You need to have a strong and stable connection in order to complete the process.
    09-29-2016 08:43 AM

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