1. Kazuya Mishima's Avatar
    Phone boots to Grey screen and won't turn off unless I remove the battery. I can get into factory reset but it still boots to gray screen after. All I did was change the product information such as phone type, make, etc
    09-26-2016 09:30 AM
  2. Golfdriver97's Avatar
    Welcome to the forums. You may have to reflash the stock images to get the device running again.

    How did you make your changes?
    09-26-2016 09:38 AM
  3. Kazuya Mishima's Avatar
    Welcome to the forums. You may have to reflash the stock images to get the device running again.

    How did you make your changes?
    How to reflash stock image? Phone is lgl15g Android kit Kat 4.4.

    It's rooted I changed the values in build.prop such as ro.product.model=lgl15G
    09-26-2016 10:17 AM
  4. Lodingi's Avatar
    Hi Kazuya. Who is your carrier?
    09-26-2016 10:36 AM
  5. Kazuya Mishima's Avatar
    Str8 talk, but does it matter
    09-26-2016 02:07 PM
  6. Lodingi's Avatar
    It can matter. I couldn't find any info on flashing custom roms. Here is how I flashed back to stock on the LG G2 when I owned the device.

    Hopefully you are using Windows on your home pc.

    1. Go here and download the LG Mobile Support Tool for Windows.
    2. Install the software.
    3. Run the software and you should see this window.
    Factory reset won't fix phone-lg-support.png

    4. If you don't have the usb drivers installed, install them now.
    Factory reset won't fix phone-lg-support-2.png

    5. Click the options tab and choose upgrade recovery.

    6. You'll need to enter the device name and serial number, or IMEI #.
    Factory reset won't fix phone-lg-support-4.png

    7. Follow the prompts from here. I do not have an LG device, so I can't go farther. Once all the information is complete, the software will download the necessary file and install it. Once complete, you should have a factory new device. Good luck and keep us posted.
    anon(632115) likes this.
    09-26-2016 03:14 PM

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