1. AC Question's Avatar
    When I use my microphone, no matter what application, even on calls, it doesn't pick up anything but static.
    On a call the person can't hear anything when I am on normal call, if I got to speaker and speak loudly they can hear me fine.
    I tried to make a voice recording and only get static.
    I tried a snapchat video and I got static but you could hear my voice in the background.

    What could it be? Tried cleaning out the mic but not sure if it's even doing anything.
    09-29-2016 08:46 PM
  2. Tim1954's Avatar
    Maybe a loose wire or dirty contact inside the device. Take it to repair shop where they can take it apart without wrecking it would be my advice. Otherwise plenty of YouTube videos showing how to do it.
    If you join the forums, you can chat with others with the same device and get plenty of advice from others with S7 devices...
    09-30-2016 12:11 AM

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