1. AC Question's Avatar
    I am trying to send a video of water damage to the agents phone but I keep getting this message when trying to send. It is 20 seconds long.
    10-03-2016 03:08 PM
  2. lions_lair99's Avatar
    I am trying to send a video of water damage to the agents phone but I keep getting this message when trying to send. It is 20 seconds long.
    Put it in a zipped folder, or send it via email. Or Upload it to youtube then send the link to them.
    10-03-2016 03:22 PM
  3. TenshiNo's Avatar
    The MMS protocol has a maximum data size (not the same as the number of seconds long the video is) for an attached media file. It was never really intended for video over 640x480 at about 10 seconds. Some text messaging apps will resize the video for you, but you are probably better off just emailing it, or uploading it to YouTube as a private video, then sending them the link as lions suggests.
    Laura Knotek and ManiacJoe like this.
    10-03-2016 04:21 PM

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