1. AC Question's Avatar
    I have factory set my galaxy s7 and am now setting it up however when it gets to the goggle sign in it asks me this. " This device was rest.To continue , sign in with a goggle account that was previously synced on this device. Well how am I to know this when I've no clue whom that it used to belong too...?????? "
    10-05-2016 07:22 AM
  2. Javier P's Avatar
    Welcome to the forums. This security measure can't be bypassed. You need to get the previous owner's credentials, without them you have an useless device on your hands. I hope you understand the reasons. Sorry.

    Thread closed.
    Laura Knotek likes this.
    10-05-2016 07:32 AM

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