1. AC Question's Avatar
    this is a unlocked phone,it will not pick up 4g LTE for ATT just 3g, i have checked all the settings,changed the bands,just about everything,any ideas?? yes there is LTE in my area,my other phone Nokia Lumia picks up LTE on same ATT network
    10-05-2016 12:50 PM
  2. Rukbat's Avatar
    Bring the phone into an AT&T Device Support Center (ask where it is, at your local store, if you don't know - there should be one near you) - and ask for assistance. There are many possibilities (one of which is an improperly-provisioned account, which no one but AT&T could fix).
    10-05-2016 01:07 PM

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