How to resets may moto g 2 gen

[AC Question]

Dear sir
Mera moto g 2 gen thik se work nahi kr raha our kuch functions bhi kaam nahi kar rahe jaise ki home key button work nahi ho raha and notifications bar display nahi hota isiliye mai factory resets kar raha tha liken uska bhi menu hide hai isiliye maine external reset try kiya to No Command aisa masg display hota hai to mai ab kya karu...?

 

[Rukbat]

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