Is my LG G3 frozen during encryption?

A

AC Question

I started the encryption process on my LG G3 and I'm a bit concerned. It looks to be frozen. It is stuck on a white screen with a green outline of the android. There is nothing else on the screen. After everything I watched and read online, this doesn't seem normal. Is it frozen? If so, what can I do?
 

the tall guy

Q&A Team
Sep 23, 2013
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Hi, what do you mean "started the encryption process" what process? did the phone come out of a frozen state?

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