1. AC Question's Avatar
    so i got this local phone with an OS of marshmallow, but not the latest version of it. and i checked my camera to took a picture from our class and suddenly, it says "unfortunately, camera has stopped" so i didnt do anything yet. then i rebooted my phone then my camera is set to the front cam and there is no switch for the rare camera.
    10-14-2016 05:24 AM
  2. belodion's Avatar
    Did you buy the phone new? Have you installed any third-party apps on it?
    10-14-2016 06:00 AM
  3. KIM ALBERT's Avatar
    yea its new but its been 6 months i guess? and i think its because i dropped it or something? im not sure tho
    10-14-2016 07:38 AM
  4. belodion's Avatar
    yea its new but its been 6 months i guess? and i think its because i dropped it or something? im not sure tho
    Welcome as a new member.

    Just try Safe Mode first to test whether a third-party app is causing trouble. Otherwise, there may indeed be physical damage.
    10-14-2016 07:52 AM
  5. KIM ALBERT's Avatar
    thanks for welcoming me here haha
    i think ill just deal with this. my front cam is working just fine. its like the abilities of rear cam were transfered to the front cam.
    10-14-2016 09:40 AM
  6. belodion's Avatar
    Are you sure? If the trouble is caused by a third-party app, it would be a simple matter to fix.
    10-14-2016 09:47 AM

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