1. AC Question's Avatar
    I have a new phone that randomly pulls up different apps, settings, increase and decrease the text size, appear as if I was scrolling with my finger on the phone, etc., all very rapidly.) I could not make it happen, and there is no rhyme or reason. It occurred while doing different things each time.
    When I returned the phone within the 14-day return period, they send me a new one and it immediately did the same thing.
    My daughter has the same phone with no problems. I was preparing to return mine and had the cellular company switch my number to her phone, installed my SIM card in her phone and within minutes, it was doing the same thing. Coincidence? or SIM card issue. The phone always made phone calls great, so it was connected.
    10-19-2016 12:08 AM
  2. mhinc's Avatar
    I have a new phone that randomly pulls up different apps, settings, increase and decrease the text size, appear as if I was scrolling with my finger on the phone, etc., all very rapidly.) I could not make it happen, and there is no rhyme or reason. It occurred while doing different things each time.
    When I returned the phone within the 14-day return period, they send me a new one and it immediately did the same thing.
    My daughter has the same phone with no problems. I was preparing to return mine and had the cellular company switch my number to her phone, installed my SIM card in her phone and within minutes, it was doing the same thing. Coincidence? or SIM card issue. The phone always made phone calls great, so it was connected.
    Typically SIM issues will only cause issues with your signal, network, etc. Not your phone apps and such.
  3. mhinc's Avatar
    I have a new phone that randomly pulls up different apps, settings, increase and decrease the text size, appear as if I was scrolling with my finger on the phone, etc., all very rapidly.) I could not make it happen, and there is no rhyme or reason. It occurred while doing different things each time.
    When I returned the phone within the 14-day return period, they send me a new one and it immediately did the same thing.
    My daughter has the same phone with no problems. I was preparing to return mine and had the cellular company switch my number to her phone, installed my SIM card in her phone and within minutes, it was doing the same thing. Coincidence? or SIM card issue. The phone always made phone calls great, so it was connected.
    Typically SIM issues will only cause issues with your signal, network, etc. Not your phone apps and such.
    10-19-2016 12:14 AM
  4. frankschloegel's Avatar
    This same thing happened to me. My phone was messing up and then finally the SIM card broke. Just replaced it and now it all seems back to normal.
    05-01-2017 07:30 PM

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