1. AC Question's Avatar
    when i transferred my pictures and videos from my old device to my new device with SD card it shoes they are in sd card but shows up black theres no pictures
    10-19-2016 04:03 PM
  2. anon(632115)'s Avatar
    I'm not sure I understand. Do you mean you swapped sd Cards?
    Laura Knotek likes this.
    10-19-2016 04:10 PM
  3. sfoLAX's Avatar
    ? used sd card to take photos off old phone ?
    Not sure you can do it that way.
    10-19-2016 04:34 PM
  4. ManiacJoe's Avatar
    when i transferred my pictures and videos from my old device to my new device with SD card it shoes they are in sd card but shows up black theres no pictures
    Just so we understand, is this what you did?
    Turned off the old phone.
    Inserted the SD card.
    Turned on the old phone.
    Mounted the SD card.
    Copied the images from the internal "disk" to the SD card using a file browser app.
    Turned off the old phone.
    Removed the card.
    Turned off the new phone.
    Inserted the SD card.
    Turned on the new phone.
    mounted the SD card.

    If you use a file browser, can you see the image files on the SD card?
    If your image viewer app supports an SD card, can the viewer see the files? Can it view the images?

    If you put the SD card in a card reader attached to your computer, can the computer see the files on the card?
    10-19-2016 04:50 PM
  5. KL Can's Avatar
    I have the same problem. I took the SD card from my Note 7 and put it in my S7 Edge and the pictures don't show. How can I fix this?
    11-06-2016 05:27 PM

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