1. AC Question's Avatar
    So, we got a new Gear VR from a promotion that Sprint was running. I set my gear vr app and downloaded all necessary files to play. When hooking up my phone to the vr, the screen goes blank and there is a chime sound. It stays blank for a few seconds and then flashes back on to my home screen. I will add that i am having trouble with my charge port not charging properly, but i dont know enough to vote that thats the problem. The vr does work fine with my wifes phone, so it wasnt doa. Any thoughts?
    10-25-2016 10:30 PM
  2. the tall guy's Avatar
    Do you have a screen lock on your phone, can you unlock the phone then plug it in - does that work? if not it might be the charging port issue you mentioned.

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    10-31-2016 10:41 AM

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