How can I retrieve an incoming phone number that has left a message on voice mail?

A

AC Question

When I recieve a message on voice mail from someone asking me to return their call, how can I find their number? I have a Samsung s6.
 

Rukbat

Retired Moderator
Feb 12, 2012
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Anyone saying "return my call" without leaving a number doesn't understand how telephones work. I wouldn't bother wondering about them, let alone worrying.
 

hallux

Q&A Team
Jul 7, 2013
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If you actually dial your voicemail (how you do this varies by carrier) you can hear the message and get what is called "envelope information" about the message. To get that info, wait until the message is over and listen closely to the options from the voice prompts. If the caller hasn't blocked their number, you should be able to get it from there.

Side note - is it possible you have this person in your contacts? If you're using a visual voicemail system of some kind it should show what number or contact left the message.