1. AC Question's Avatar
    Hello,

    My Samsung Galaxy S5 has been restarting on its own since yesterday. I first tried to turn off my phone and when I press power off it instead restarts. I then decided to back up my important stuff and factory wipe the phone from the android operating system and clear the cache. Both of those things also didn't work. I then tried to adjust the battery a bit even putting a small piece of paper in the very thin gap to seal up any space and that also didn't work. The phone is still restarting randomly. I tapped on the power button assuming it might be stuck and it clearly isn't. A definite click and it feels comfortable. Going into safe mode on the phone also hasn't helped as the phone still restarts. I truly am stuck. Any help would be appreciated!

    Thanks,

    Jordan
    10-28-2016 09:11 PM
  2. Crabby Abie The Queen T-Flo's Avatar
    Hello,

    My Samsung Galaxy S5 has been restarting on its own since yesterday. I first tried to turn off my phone and when I press power off it instead restarts. I then decided to back up my important stuff and factory wipe the phone from the android operating system and clear the cache. Both of those things also didn't work. I then tried to adjust the battery a bit even putting a small piece of paper in the very thin gap to seal up any space and that also didn't work. The phone is still restarting randomly. I tapped on the power button assuming it might be stuck and it clearly isn't. A definite click and it feels comfortable. Going into safe mode on the phone also hasn't helped as the phone still restarts. I truly am stuck. Any help would be appreciated!

    Thanks,

    Jordan
    is it a new phone?
    10-30-2016 10:04 PM
  3. B. Diddy's Avatar
    Welcome to Android Central! I'd suspect a faulty Power button. The button itself might click normally, but maybe there's something wrong with the contact. Bring it to a repair shop.
    10-30-2016 11:44 PM

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