1. AC Question's Avatar
    my device do not allow me the finger recognition and does not recognize my bak up password
    10-30-2016 05:48 AM
  2. Rukbat's Avatar
    Bring the device, along with a photo ID proving that it's yours, to your carrier. They can help you. (We can't see your ID, so we can't.)
    10-30-2016 12:10 PM

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