My galaxy s5 fingerprint is not working

A

AC Question

I use finger print to unlok my phone but for some reason it's only using the swipe option when I go to settings it says secured with fingerprint but when I turn off my phone its only shows the swipe option how can I fix this please answer? ???
 

the tall guy

Q&A Team
Sep 23, 2013
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Hi, you could have "trusted places" enabled which tells the phone when you are in a "safe" place and removes the screen lock. Does the swipe option happen all the time or just when you are in certain places?

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