1. AC Question's Avatar
    I connect my s7 edge to my PC, my PC sees my phone and once I change the phone from charging to file transfer or picture sync I'll see the folders. Then I select some pictures and copy them to my pc and it starts that process but a few seconds into this is get an error saying my device is not active. I changed my screen to stay on so it won't lock but still same thing. Anyone knows what that could cause that issue.
    Thanks in advance
    Dan
    11-05-2016 12:31 PM
  2. the tall guy's Avatar
    Hi Dan,

    what happens if you do a simple copy and paste / drag and drop with the images? can you move them that way instead of syncing them?

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    11-07-2016 09:18 AM

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