1. AC Question's Avatar
    Just recently (I think--the last photo I received was in July) the default Moto-E SMS app Messaging, as well as my default SMS app Google Messenger, cannot send or receive photos. Messenger refuses to send or download the images, while Messaging crashes and says that "Unfortunately, Messaging has stopped" when I try to send them.

    Google Hangouts can both send and receive them, and I installed a new app, Textra, and found it could send and receive them too. Only my favorites are having this problem. I've already uninstalled and reinstalled Messenger (you can't uninstall Messaging) and cleared both their caches, as well as restarting the phone, but it hasn't had any effect.
    11-06-2016 03:51 PM
  2. the tall guy's Avatar
    Hi, speak to your service provider to make sure they haven't removed / blocked the feature on your phone.
    11-07-2016 09:35 AM

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