Contacts disappeared from "Contacts"

A

AC Question

Hi all,

My contacts have disappeared from my "Contact" app. They are usually synced from my Microsoft Exchange account which also has my emails. My emails and everything are coming through however my contacts aren't. I have tried to re-sync and turned them on and off. Also I have cleared the storage cache and storage data. I am using a Samsung Galaxy Note 4 if that helps.

Please let me know of any solutions possible.
 

jasonandrews25788

Well-known member
Aug 10, 2016
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it would be better to check with the IT department of the exchange server for that email, they might have dropped support for contacts on their exchange server. alternatively, try to set the same exchange account on a different phone or an Outlook program on a computer, check if it syncs the contacts there.
 

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