Why cant't i no longer print emails, seems to be after software update.

A

AC Question

I can no longer print emails or anything for that matter, funnily enough it will at the odd time, but very rare.
I am not sure if this has occurred after a recent software update.

Anyone else with the same problem?
 

Tim1954

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Jan 17, 2016
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Do you have plug in for printer? Is the print function turned on? Does the phone "see" the printer? Are you using WiFi? Sometimes I have to turn on the print in the phone and then turn on the printer, that's the only way they find each other..
 

Tim1954

Q&A Team
Jan 17, 2016
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Yes, I use an S7 too and printing can be hit and miss. Some PDF files won't print, so I do screenshot of the file and print it as a photo...
If I turn on the print function in phone first, then the printer, they eventually find each other....
 

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