1. AC Question's Avatar
    Whenever I am trying to change my mobile data from SIM 2 to SIM 1 its not working, it says data subscription change in progress but it never change actually.

    Settings - Sim cards - preferred sim for mobile data. Moto G2 - 6.0

    I tried all the scenarios changed SIM card disable enable all scenarios but no luck.

    Can someone please provide me some guidance on the same so that i can switch data to other network.

    Thank You.
    11-16-2016 04:59 AM
  2. the tall guy's Avatar
    Hi, have you spoken to your carrier about this encase it's an issue with the sim?
    11-18-2016 05:06 AM
  3. priya dogra's Avatar
    Whenever I am trying to change my mobile data from SIM 2 to SIM 1 its not working, it says data subscription change in progress but it never change actually.

    Settings - Sim cards - preferred sim for mobile data. Moto G2 - 6.0

    I tried all the scenarios changed SIM card disable enable all scenarios but no luck.

    Can someone please provide me some guidance on the same so that i can switch data to other network.

    Thank You.
    12-28-2016 12:59 PM
  4. priya dogra's Avatar
    I had the same issue but now it has been resolved.Try this
    Go to settings>>apps>>Scroll down to settings>>tap on storage>>tap on clear cache and clear data

    Hope this helps because elsewhere the only solution posted was to perform a factory reset. I was saved.Phew!
    belodion and Neo_k like this.
    12-28-2016 01:00 PM
  5. Neo_k's Avatar
    Thanks i got my network as well as data working
    01-27-2017 07:53 AM

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