1. AC Question's Avatar
    My nexus 5x Crashed and then constantly starting up to the "Google" splash screen. I wanted to execute the “Recovery mode” but unfortunately without the success.

    I executed the following:

    1. Press & hold Volume Down and Volume Up, and then press & hold Power simultaneously until the device turns on. I see the word Start with an arrow drawn around it.
    2. Press Volume Down twice to designate Recovery mode.
    3. Press Power to restart into Recovery mode

    Unfortunately I see the "Google" splash screen each time I do it.

    What can I do to recover my phone?<br>
    Can I access the data (photos) on the phone?<br>
    What does `DEVICE STATE - locked` status on the start screen mean?
    11-19-2016 02:43 AM

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