Why Does AC Refuse to Correct Their Article?

[TheImmaculateJ]

Samsung is trying to sell a Galaxy Note 3 on Black Friday and it should feel ashamed | Android Central

This article states the product Samsung is offering on Black Friday deal is provided without any support or warranty.

Live Chat with a Samsung representative confirms that a 12-month warranty is offered for the product.

The fact has been brought to attention in the comments, as well as Twitter, yet the article remains factually inaccurate.

Where is the journalistic integrity, even if an opinion piece?

Chat InformationPlease wait for a Samsung Agent to respond.

Chat InformationYou are now chatting with 'Alfie'. The reference number for this chat is 4353439510.

Alfie: Hi, thanks for reaching out to Samsung pre-sales support. We appreciate your interest in Samsung products. How may I assist you today?
Visitor: HI!
Visitor: Galaxy Note 3 32GB (Sprint) Certified Pre-Owned Phones - SM-N900PZWESPR-R | Samsung US
Visitor: Does this product come with any warranty from Samsung?
Visitor: When I clicked the Warranty info View button, it says:
Visitor: Sorry... No service policy & warranty information for SM-N900PZWESPR-R
Alfie: I'll help you with the information.
Alfie: Let me check that for you.
Visitor: Thanks so much!
Alfie: You are welcome.
Alfie: Could you give me a few minutes while I check the information for you?
Visitor: sure
Alfie: I appreciate your time and patience.
Alfie: I see that the Galaxy Note 3 32GB (Sprint) Certified Pre-Owned comes with 12 months of warranty.

 

[nahoku]

I don't even see the word "warranty" in the article. Am I missing it?

 

[chanchan05]

I see nothing wrong with the article. The support the article is talking about is software updates.

 

[Aquila]

So best case scenario, cancel one of the hundred or so reasons they should never be doing this gimmick.