1. AC Question's Avatar
    It's frozen on the start up screen how do I sort it
    11-26-2016 12:51 PM
  2. sfoLAX's Avatar
    Hello. Welcome to Android Central.

    Press and hold the Volume Down and Power button for 7 seconds. You may have further issues, but that often cures it.

    http://forums.androidcentral.com/e?l...token=FmeJi7eG


    You can try Wiping the Cache partition in Recovery Mode with the device off as well.
    Volume Up - Power and Home button for the Recovery screen and select Wipe Cache partition as instructed.

    Please register a username if you want to respond.
    11-26-2016 01:12 PM

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