1. AC Question's Avatar
    Samsung S6 Active, owned since August 2015. For the last week the battery has been horrible. The phone was not dropped or anything to cause this, it just started randomly. Battery characteristics are all of a sudden horrible, battery drains much faster, even when not using phone. Sometimes, phone will just shut off when it has plenty of battery (often times around 50% battery). It will not turn back on, and when plugged in, it indicates 0% battery even though it said it had 50% or whatever just a minute beforehand.

    I took it to the ATT store. They ran their diagnostic and did not find anything. I don't keep any apps running in the background and do my best to reduce any type of battery wear, yet the battery still drains relatively quickly.

    I think it might be a software issue. Thinking of factory resetting phone, and then trying to revert to an older software version.

    Has anyone had similar problems?
    12-01-2016 11:13 AM
  2. belodion's Avatar
    Vertical drops on the battery graph may indicate a faulty battery.

    Do you battery usage stats indicate any abnormal users of charge?
    12-01-2016 11:54 AM
  3. Rukbat's Avatar
    After a shutoff, charge and restart, look on the battery graph. Tap the graph to get the second graph. Look for a sudden drop to 0 anywhere. If there is one, the battery is throwing a dendrite at 50% and it has to be replaced. See Lithium Battery Dendrite links for more information on dendrites.
    12-01-2016 12:44 PM
  4. Nestism TV's Avatar
    I think its better you use power saver option for this ..turn off wifi and bluetooth.. and reduce brightness.. just bought Samsung S6 Active from Amazon.

    [YouTube video link deleted by Mod]
    12-11-2016 06:28 AM
  5. B. Diddy's Avatar
    Welcome to Android Central! I don't think the Power Saving mode will help with this -- the battery is acting faulty, rather than draining too fast.
    12-12-2016 03:00 AM

Similar Threads

  1. Replies: 11
    Last Post: 12-21-2016, 02:46 PM
  2. to those new to samsung pay after getting the S3.
    By ab304945 in forum Samsung Gear S3
    Replies: 28
    Last Post: 12-11-2016, 10:06 PM
  3. Can't hear phone ring, nor hear other party
    By April Worf in forum Droid RAZR MAXX HD
    Replies: 1
    Last Post: 12-02-2016, 04:43 PM
  4. Galaxy s7 wont stop activating
    By God V3rm in forum Ask a Question
    Replies: 0
    Last Post: 12-01-2016, 10:18 AM
  5. Samsung S7
    By AC Question in forum Ask a Question
    Replies: 2
    Last Post: 12-01-2016, 09:52 AM
LINK TO POST COPIED TO CLIPBOARD