1. AC Question's Avatar
    Someone tried to make the phone new by using factory reset and now the phone is asking for original samsung email and password and I can't remember either one
    12-01-2016 12:00 PM
  2. Rukbat's Avatar
    Go to Samsung, click on "Forgot Password" and try all (how many can you have?) your email addresses. The one that gets a positive response from the site is the address, and you'll get an email at that address to reset your password.

    Then get a password safe (I use Keepass2Android Password Safe because I can keep the data file on Drive and access it from all my devices, so there's no "sync" - they always are) and start keeping track of your site addresses, logins and passwords (you'll just have to remember one to get into the password safe).
    12-01-2016 12:40 PM

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