How can I unlock my samsung account if I don't remember my original email

A

AC Question

Someone tried to make the phone new by using factory reset and now the phone is asking for original samsung email and password and I can't remember either one
 

Rukbat

Retired Moderator
Feb 12, 2012
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Go to Samsung, click on "Forgot Password" and try all (how many can you have?) your email addresses. The one that gets a positive response from the site is the address, and you'll get an email at that address to reset your password.

Then get a password safe (I use Keepass2Android Password Safe because I can keep the data file on Drive and access it from all my devices, so there's no "sync" - they always are) and start keeping track of your site addresses, logins and passwords (you'll just have to remember one to get into the password safe).
 

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