1. masterton's Avatar
    It is Samsung Galaxy Note 2, not rooted.
    I factory reset my phone to stock ROM about a week ago. Suddenly it became unbootable today. I didn't do anything risky. If my memory serves, I simply updated an app one day before this incident.

    It always stuck at the Samsung Galaxy Note 2 logo screen.
    I can boot to recovery mode and download mode.

    The following errors displayed when I booted to recovery mode:
    Android system recovery <3e>
    KOT49H.N7100ZSUFNL1

    E:failed to mount /efs (No such file or directory)
    E:failed to mount /system ((No such file or directory))

    # MANUAL MODE #
    --Appling Multi-CSC
    E:failed to mount /system (No such file or directory)
    can't mount '/system' (No such file or directory)
    E:failed to mount /cache (No such file or directory)
    can't mount '/cache' (No such file or directory)
    E:failed to mount /cache (No such file or directory)
    E:can't mount /cache/recovery/last_recovery
    E:failed to mount /data (No such file or directory)
    E:can't mount /data/log/recovery_log.txt
    E:failed to mount /system (No such file or directory)
    E:failed to mount /cache (No such file or directory)
    E:can't mount /cache/recovery/log
    E:can't open /cache/recovery/log
    E:failed to mount cache (No such file or recovery)
    E:Can't mount /cache/recovery/last_log
    E:can't open /cache/recovery/last_log
    E:failed to mount /cache (No such file or recovery)
    E:can't mount /cache/recovery/last_install
    E:Can't open /cache/recovery/last_install
    E:failed to mount /cache (No such file or recovery)
    I tried to wipe cache partition. It didn't help.

    1. How could I backup data in this case?
    I just need to get back my photos.

    2. How could I fix and restore my phone now?
    Please help. Thanks a lot.
    12-02-2016 11:29 PM

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