I have a Moto e (2nd Generation) phone: Android Version 6. I have tried two music players - Smart Audio and Mortplayer Music, and both worked. I then decided to stick with the Mort Player, but it now will not recognise any folders on the external micro sd card. I tried again with Smart Audio and that has the same problem. I've tried reformatting to make the card 'internal storage' but that means I cannot put back all my music from my laptop. I don't think the phone is using 'Kit Kat' either.
Can anyone offer any help or advice? Please!!