A
AC Question
My grandson was playing with my phone and when I got it away from him it is stuck on a screen asking for my backup PIN. I don't remember even setting a backup PIN. I tried going through device manager to reset my PIN but it just tells me since a PIN was set, it will not set a new one. Is there any way to recover the backup? Or connect my phone to my computer so I can back everything up before I do a factory reset?