I factory reset my galaxy s7edge but now having problems with the sd card.

[AC Question]

When I try to transfer over apps like Netflix over to my sd card it says could not transfer or not enough storage, I tried formatting my sd card and it went fine but the data on it had not seemed to be erased. I had my sad card encrypted before the factory reset but I don't remember if I had decrypted it a while back or not I forgot to check could that be the issue, if so how do I decrypted on my device , it only gives me an encrypt option even though this is the same exact device I used to encrypt it with. Also google play music doesn't let me download music as well onto the sad card because there isn't enough storage on it but there is. I have 17gb used up on it for some reason still but around 44gb free , help

 

[anon(632115)]

You can't decrypt the card because you reset your phone. Your phone generates a key when you encrypt an SD card and this is deleted when you reset the device. You can't use any other apps to write to it until you format it

 

[tony arce]

So what do you recommend I do then get a new sd card or format it somehow I try formating it but it doesn't erase the data stored on it

 

[anon(632115)]

I guess a new one is your only option although you could try to format it in a pc

 

[tony arce]

How can I format it in a pc ??

 

[anon(632115)]

Do you have an sd card reader? Just connect to the pc, find it in explorer, right click and select format

 

[tony arce]

Yes I do and ty

 

[Rukbat]

That formats it as external (a normal format). If you want the card to format as internal (new with Marshmallow), you'll have to put it into the phone and, when asked, choose internal.

 

[tony arce]

It doesn't give me that option on my 7edge how do I do that

 

[anon(632115)]

You don't get that option with the S7, however it is capable. See here Here's how to configure adoptable storage on your S7 / S7 Edge - Android - MoDaCo