1. AC Question's Avatar
    Hi.
    I have a storage problem on my Samsung Galaxy S7 egde. It shows that my phones storage is full. But when I open the details I see that most of the space is taken by Google Play Music. Its about 12 Gb for data, but I downloaded every music to my sd card(12Gb). It shows that all data is on the phones storage but it is actually not. By default I cant move the app to the sd card. My phone is now slow and sometimes freezes. What can I do to solve this problem?
    Thank you for your help.
    12-06-2016 04:23 PM
  2. Rukbat's Avatar
    1. Back up all the music to a PC.

    2. Reformat the SD card as internal.

    3. Copy all the music back to the phone.

    If you already have the card formatted as internal, you don't have a card as far as the phone is concerned (and you don't have "internal" storage either), you just have "storage". The phone decides what to put on which hardware. If the card is slower than U1 (or Class 10), the phone is going to be slow - because the card is.
    12-06-2016 04:44 PM

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