How do I deal with a Samsung with a Dead screen?

[AC Question]

I dropped my Galaxy S5 and the screen died. The phone turns on and I can feel vibrations when I get notifications. I've already bought a replacement phone, is there any way to get all of my stuff off of that phone? Pictures, contacts, etc? I opened the back and it doesn't seem to have a sim card

 

[pkcable]

re:

It HAS to have a SIM, that is what gives it network access! Maybe it doesn't have a memory card you mean? The SIM card doesn't contain your pictures or contacts (for the most part). There may be a couple ways you can retrieve the data. Were you using the Google Cloud? If so you are set, your pictures should be in http://photos.google.com, and your contacts will be saved under your Google email, and will sync with your new phone once you add the google account to it. IF you were not on the cloud, you MAY be able to use Samsung SideSync to copy your data to your PC or Mac for later copying to your new phone, PROVIDING your computer can "see" the phone still (MAYBE since you say it is still semi working). Lastly you MIGHT be able to get your cell carrier to do the job for you, they have special equipment called a cellebrite machine, which connects phones together and syncs info and it can handle just about ANY phones.

 

[Jake Warren]

re:

I have straight talk, so I'm not sure if they would do that? I'm going to try to plug it into my PC and see what happens I suppose

 

[pkcable]

re:

I have straight talk, so I'm not sure if they would do that? I'm going to try to plug it into my PC and see what happens I suppose

You need the Samsung program Sidesync....

https://forums.androidcentral.com/e...samsung.com%2Fus%2Fsidesync%2F&token=QTPQaQGW

 

[anon(632115)]

re:

Do you have a screen lock set up? You will need to get past that. Do you have a Samsung account set up? If you have a screenlock what type are you using?

 

[Jake Warren]

re:

Yes it has a pin code on it

 

[anon(632115)]

re:

If you have a Samsung account it will take a few mouse clicks on your Pc. If you haven't it's more complicated http://forums.androidcentral.com/ge...de-accessing-locked-phone-cracked-screen.html

 

[pkcable]

Re:

It HAS to have a SIM, that is what gives it network access! Maybe it doesn't have a memory card you mean? The SIM card doesn't contain your pictures or contacts (for the most part). There may be a couple ways you can retrieve the data. Were you using the Google Cloud? If so you are set, your pictures should be in http://photos.google.com, and your contacts will be saved under your Google email, and will sync with your new phone once you add the google account to it. IF you were not on the cloud, you MAY be able to use Samsung SideSync to copy your data to your PC or Mac for later copying to your new phone, PROVIDING your computer can "see" the phone still (MAYBE since you say it is still semi working). Lastly you MIGHT be able to get your cell carrier to do the job for you, they have special equipment called a cellebrite machine, which connects phones together and syncs info and it can handle just about ANY phones.

If you have a Samsung account it will take a few mouse clicks on your Pc. If you haven't it's more complicated http://forums.androidcentral.com/ge...de-accessing-locked-phone-cracked-screen.html

Combined for best answer

 

[Jake Warren]

Thank you for the responses! I'm going to try to fix it as soon as I get home

 

[pkcable]

Let us know how you made out.