why can i send and recieve calls

A

AC Question

I have a 530 htc desire ... when I pick up my phone it will show no signal and no 4g. if I dial a number it will show emergency call and then show turning radio off. then the call will go thru with my phone then showing full signal. I cannot receive call it goes straight to my voicemail. because my phone is showing that I do not have signal when I do.. but like I said I have to dial a number before it will show signal. it is on Verizon service plan and I took it to the local store showed them what it did and they did a factory reset and said they have never seen this before..
 

Rukbat

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Feb 12, 2012
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At that point (they never saw that before) you should have said, "Well, you've seen it now. I guess the next thing is for you to fix it or replace the phone, huh?" It could be a problem with the phone or it could be a problem with Verizon's provisioning of your account, but they have to find out what's wrong, you can't.