Got sync error when trying to add an outlook email account to new phone

[AC Question]

Trying to add outlook email account to new galaxy s7. Gmail account added and synced fine

 

[Rukbat]

If you're trying to connect to an exchange server, contact the Exchange administrator - there are too many ways of setting that up for us to guess what you should do, but he's know.

If you're connecting to a Microsoft emailbox, let the app choose the method, and try again. It could take a few tries. (It could also take a few days - email servers have been known to go offline for a while.)