Hi
I have downloaded Kies 3 to enable me to upload photos and voice files from my S6 to my windows 7 computer. I have the latest 6.0.1 software on phone.
I have the connection mode on phone set to MTP
Successfully connected the phone to USB and all drivers are up to date. When Kies asks for me to connect to devise, I do so and get an audible notification on computer and phone.
Kies shows that it is connecting but that is where it stays. After a long while a message comes up on the phone saying ""The connected devise is unable to access data on this devise. Reconnect the USB cable and try again.
However if I do try again the same thing happens.
Any help would be appreciated, I am getting desparate!!!!!!!
I have downloaded Kies 3 to enable me to upload photos and voice files from my S6 to my windows 7 computer. I have the latest 6.0.1 software on phone.
I have the connection mode on phone set to MTP
Successfully connected the phone to USB and all drivers are up to date. When Kies asks for me to connect to devise, I do so and get an audible notification on computer and phone.
Kies shows that it is connecting but that is where it stays. After a long while a message comes up on the phone saying ""The connected devise is unable to access data on this devise. Reconnect the USB cable and try again.
However if I do try again the same thing happens.
Any help would be appreciated, I am getting desparate!!!!!!!