1. AC Question's Avatar
    For the last 3 or 4 hours today (Dec 20th, 2016) when I try and open facebook on my android (Via the FB app) it causes my phone to reboot. Has never done this before, so I'm unsure why it's happening. I currently have version 106.0.0.26.68 installed and the playstore is showing no new version as available.

    I have an LG 870 phone.

    Hoping someone can help. Uninstalling and reinstalling the app hasn't helped. Of course, facebook makes it next to impossible to report a problem and actually get help with it, I mean, why should the gods speak to us worthless mortals?
    12-20-2016 04:08 PM
  2. Nergal Yggdrasil's Avatar
    Same thing is happening with me as well. Everytime I'm trying to open FB app, my phone starts to reboot. I practically needed to remove my battery then turn the phone on by myself as the phone just gets stuck on the booting screen. It's probably the new update which is causing this problem.
    12-21-2016 01:02 PM
  3. CynthiaKMiller's Avatar
    This is also happening to me on my Acer A1-810 tablet running Jellybean. I thought something was corrupt, so I factory reset and the first time I logged into Facebook it did it again.
    01-23-2017 05:59 PM
  4. B. Diddy's Avatar
    Email them at android-support@fb.com. They might not respond personally, but at least they'll have the feedback. In the meantime, use the mobile browser site, which has about the same functionality as the app.
    01-24-2017 01:02 AM

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