people are not able to leave messages on my voice mail

[AC Question]

I have cleared out my voice mail - however the deleted voice mail messages still reflect. How do I clear the messages.
Is there another reason my phone will not accept voice mail messages.
Notice on the phone when I open says the visual voice mail cannot be connected at this time. Does this have something to do with it as well?

 

[Rukbat]

Voicemail is a carrier thing, not a phone thing, and every carrier does it differently. Call your carrier and ask them for help.