1. AC Question's Avatar
    So when Play Store finishes downloading an app, it just gets stuck on downloading, even though it is finished so 100% downloaded but simply won't install, now here's the wierd thing; When I close Play Store and open it up again the app will install.
    But I will not accept this because when I download a game that has "Additional Data" that when finished downloading will not even install once Play Store closed. One more thing I'd like to point out is that when I factory reset my device the store works normally again...Until I download like 5 apps and it starts all over again.
    12-30-2016 08:19 AM
  2. Golfdriver97's Avatar
    Welcome to the forums. What device do you have? As opposed to doing a reset, have you tried clearing the cache for Play and Play services?
    12-30-2016 09:16 AM
  3. jeffhaskins's Avatar
    Sounds like a bug in the new version of the playstore. If you factory reset it reverts back to the old copy on the phones system partition. However, once you download a couple of apps the playstore and play services will automatically update.
    12-30-2016 12:01 PM
  4. Exonim's Avatar
    I have a Galaxy S4 Mini (Rooted) and yes I've tried clearing the cache, I've even uninstalled Play Store and the Play services (you can do that with root) and reinstalled them, working...then after a couple of apps installed it happens all over again.
    12-30-2016 02:24 PM
  5. Golfdriver97's Avatar
    Do you have a feedback option in settings>about?
    12-30-2016 07:52 PM
  6. Exonim's Avatar
    No, when I go into settings I don't even have about (You were talking about Play Store right?)
    12-31-2016 08:17 AM
  7. Golfdriver97's Avatar
    No, when I go into settings I don't even have about (You were talking about Play Store right?)
    Sorry, I was referring to general settings. Under about phone.
    12-31-2016 02:16 PM
  8. Exonim's Avatar
    I don't have general settings in about phone, I don't have any settings there, it just tells me info about my e.g android version.
    12-31-2016 03:31 PM
  9. Golfdriver97's Avatar
    Did this problem happen right after you rooted the device?
    12-31-2016 08:03 PM
  10. Exonim's Avatar
    No, it happened before that, I rooted my device to remove the play store and to then install, but it still happens.
    01-01-2017 01:15 PM
  11. Golfdriver97's Avatar
    I'm not sure what to suggest. Sorry.
    01-02-2017 08:13 PM

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